Topics

Practical ideas for using AI across CRM, marketing and everyday work. Explore ChatGPT, Claude, Microsoft Copilot, HubSpot AI and other tools, with examples of how AI can help with productivity, content, research, automation and problem-solving.

Practical guidance for Dynamics 365 Customer Insights – Journeys. Explore forms, emails, journeys, events, consent, audience management and ideas to help you get more from the platform.

Practical guidance for building Custom Pages within model-driven apps. Explore Power Fx, Canvas App controls, dialogs, side panes and ways to create more flexible experiences in Dynamics 365 and Power Apps.

Explore event management in Customer Insights – Journeys, including event portals and registration websites built using Power Pages. Find practical guidance covering event setup, session registration, check-ins, attendee experiences and custom event functionality.

Explore practical guidance for Google Analytics and Google Tag Manager. Find articles covering implementation, tracking, reporting, visitor behaviour and ways to turn website data into useful decisions.

Discover ways to configure and extend HubSpot for marketing, sales and customer engagement. Explore customisation, automation, reporting, integrations and ideas for connecting HubSpot with your website and other business tools.

Learn how to understand website behaviour using Microsoft Clarity. Explore heatmaps, session recordings, filters, custom tags and ways to identify usability problems and improve the visitor experience.

Find practical advice and personal reflections about building a recognisable professional presence. Explore blogging, content creation, public speaking, networking and ways to share your knowledge with confidence.

Explore practical guidance for building and extending websites with Microsoft Power Pages. Find articles covering forms, lists, Liquid, JavaScript, styling, Dataverse integration and customer or employee self-service experiences.

Discover useful tools, shortcuts and practical techniques for solving everyday business and technology challenges. Find ideas for improving productivity, simplifying processes and making better use of the applications and services you already have.

Watch webinars covering CRM, marketing, Dynamics 365 and Power Platform, presented independently or in collaboration with Amey Holden and other industry experts. Find practical demonstrations, discussions and ideas based on real-world experience.

Find practical WordPress guidance based on real website projects and challenges. Explore block themes, templates, styling, plugins, analytics and ways to improve the design, performance and management of a WordPress site.